Payment for Ordered Goods.

21 Nov 2009

Support Center » Knowledgebase » Payment for Ordered Goods.

	Payment for Ordered Goods.

Solution At this time, Exchangeframe does not process payment on behalf of the retailer or brand. We do however, allow brands to record payments received for a given order. To find out your outstanding balance on a given order, follow these steps:

Step 1 : Login to ExchangeFrame.

Step 2 : Click on “MY ORDERS” and choose the sorting option “Active Orders with a Balance” from the drop down menu.

Step 3 : Choose the order you wish to review from the list.

Step 4 : Depending on your terms you negotiated, you either agreed to pay for the items on delivery (C.O.D.), in advance or on account terms (net 15/30/45...).

Step 5 : If you have made a payment, but don't see it listed, you'll need to contact the brand or showroom directly and ask them to record the payment on the system and mark the cycle as complete.

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21 Feb 2007 11:42 AM